Expert System Application for Troubleshooting and Maintaining Epson L3110 Printer

Authors

  • Henderi Henderi Raharja University
  • Efana Rahwanto Raharja University
  • Tri Wahyuningsih Raharja University
  • Achmad Badrianto Raharja University

DOI:

https://doi.org/10.33558/piksel.v9i1.2429

Keywords:

android, epson L3110 printer, expert system, web based

Abstract

Many organizations are making changes by using information technology to support their business activities. Routine and uncomplicated activities tend to be carried out supported by computer-based applications. These activities include diagnosing damage and performing maintenance on the printer. This study aims to develop an Excel system application for fault diagnosis and maintenance of printers. The expert system printer damage diagnosis application in this study was developed based on a knowledge base. The research was conducted through the stages of needs analysis, design, implementation and testing. The test results show that the application developed is able to diagnose and display printer defects and provide solutions and fixed it.

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Published

2021-03-24

How to Cite

Henderi, H., Rahwanto, E., Wahyuningsih, T., & Badrianto, A. (2021). Expert System Application for Troubleshooting and Maintaining Epson L3110 Printer. PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic, 9(1), 29–44. https://doi.org/10.33558/piksel.v9i1.2429

Issue

Section

Articles